Privacy policy

This Privacy Policy describes how Elements Truffles (“Elements,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.elementstruffles.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and interaction with the Site (“Device Information”), including:

  • Web browser type
  • IP address
  • Time zone
  • Pages viewed, time spent, and referring URLs
  • Cookies and similar tracking technologies

We use cookies, log files, pixels, and tags to collect this data.

When you make or attempt to make a purchase, we collect (“Order Information”):

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers; we do not store full credit card details)

Together, Device Information and Order Information are referred to as “Personal Information.”

2. How We Use Your Information

We use your Personal Information to:

  • Process and fulfill orders
  • Communicate with you (order updates, support, service messages)
  • Detect and prevent fraud
  • Improve and optimize our website and customer experience
  • Send marketing and promotional communications (where permitted by law)
  • Personalize advertising and measure performance

3. Sharing Your Information

We share your Personal Information with trusted third parties that help us operate our business, including:

  • Shopify (store platform)
  • Google (analytics and advertising)
  • Payment processors, shipping carriers, and marketing partners

These parties are only given the information necessary to perform their services.

We may also disclose your information:

  • To comply with applicable laws or legal requests
  • To enforce our policies
  • To protect our rights, customers, or business

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping session active
  • Understand how you use our Site
  • Improve performance and user experience
  • Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Behavioral Advertising

We may use your information to provide targeted advertisements.

You can opt out through:

6. Your Privacy Rights (U.S., Including California)

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of the sale or sharing of personal information (for advertising)

To exercise your rights, contact us at care@elementstruffles.com

We will not discriminate against you for exercising your rights.

7. Data Retention

We retain your Personal Information for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Data Security

We implement reasonable safeguards to protect your personal information. Payment data is processed securely through PCI-compliant providers.

9. Minors

This Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. International Users

If you are accessing the Site from outside the United States, please note that your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions or would like to exercise your privacy rights, contact us:

Email: care@elementstruffles.com

Mail:

Elements Truffles

Attn: Privacy Compliance

2 2nd Street, Jersey City, NJ 07302